PERFECT SERVICEMADE SIMPLE

PRECISE INSPECTION, CONSISTENT MAINTENANCE, TOP REPAIRWITH COBAGO SIX.

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A Digitally Driven Service Management is essential for the economical, cost-efficient, process-oriented and secure operation of technical and industrial infrastructures.

cobago SIX is your next generation digital service management ecosystem for field service, factory floor and office. SIX supports the digital service process from structured planning, control, execution, documentation and review to archiving, research and analysis. By this, your service management becomes efficient and effective, always transparent and comprehensible, universal, for all applications, dynamic and agile like never before. And most important: secure and process compliant.

Das SIX Cockpit serves as a schedule and documentation tool for employees on site, with text, checkboxes, photos and signatures. Create well-arranged, print-ready reports at the push of a button. You will be supported by the SIX Web Center in control, review and research. Transform existing work templates and reports into a service app for your industry with just a few clicks using SIX Designer, according to your specifications and design guidelines.

WHO'S SIX ADDRESSING?

SIX is aimed at small, medium-sized and large companies with structured activities in a technical environment or with technical equipment .

TESTING SERVICE PROVIDERS
AUDITORS INSPECTORS
CERTIFICATORS

TECHNICAL
SERVICE PROVIDERS
TRADITIONAL CRAFTS

CRITICAL
INFRASTRUCTURES
INDUSTRY 4.0

TECHNICALLY ORIENTED
DIVISIONS
IN COMPANIES

WHAT DOES THAT MEAN EXACTLY?

SIX supports all business areas with structured activities, be it field service, contact center or IT.
For every type of action, one-time or recurring, planned or unplanned, technical or organizational, internal or external.
In every industry, because you design app dialogues and reports yourself. With your expertise.
Or we on your behalf: exclusive and strictly confidential according to your specifications.

CUSTOMER CASE STUDIES

cobago SIX solutions and cobago projects

HOW SIX WORKS

Plan, organize, document and control service and quality easier than ever before

THE USERS
Max and his team are certified security engineers working for a well known industrial service provider. They are responsible for continuous operation, inspection and monitoring, maintenance and repair of central infrastructure components of the company.

IN THE PAST
Max and his team used notebooks, separate digital cameras and measuring devices for their work. Data was collected on location with Excel, and macros were used to generate word reports. Photos from the camera were added. The result was sent by mail. The problem: archiving, retrieval and cumulative analytics turned out to be complex. The whole process became intransparent, inflexible and hard to maintain.

TODAY
Max and his colleagues use COBAGO SIX as their common service catalog, notebook, fact collection, score calculator, decision aid and documentation tool – and a light weighted tablet computer as the hardware basis. Max collects facts on a fingertip or via speech-to text. He adds photos and scans data and documents. He objectifies and automates computations, valuations and decisions. An if necessary he determines key performance indicators dynamically by simply pushing a button.

AGILE SERVICE MANAGEMENT
Max and his team are part of a world wide distributed service management infrastructure. All services are centrally digitized and subject to agile optimization. Orders, location and navigation hints are sent over the air. Results of their works are delivered the same way to all colleagues and technical systems that need to know. And if necessary, alarms and followups are automatically distributed.

RESULT
The daily work is eased, documentation is as fast as never before. Afterwork in the back office is reduced to a minimum. All tasks can be finished on location and results can be properly delivered.

Standards

Store and provide checklists, rules, actions and proven form sheets

Facts

Collect facts with a few clicks and evidence photos. Load real time data online.

Scores

Prepare your objective judgement based on mathematical and logical formulas

Reports

Create evidence with proven reports at your fingertips. Document your archievements.

Analytics

Deploy results to your team. Trigger subsequent IT systems and processes.

Workflow

Deliver analytics, benchmarks, KPIs, facts and inputs for completely new business models.

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